There are many good reasons for considering an online dealer for purchase of your new powersports vehicle – ATV, UTV, Dirt Bike, Scooter or GoKart.
Of course, right at the top is price. By eliminating the “middleman,” customers can expect outstanding Tvalue in their online purchases.
There are numerous other reasons for shopping online, such as being able to compare prices easily, avoiding the hassles of “brick-and-mortar” trips (with potentially pushy salespeople), studying specifications at your fingertips and reading reviews from customers who have experience with the company.
Perhaps the most important decision in online shopping is to choose a company with a proven track record and extensive experience in dealing with customers and meeting their needs. You want to work with a company that will put your concerns at the forefront both before and AFTER the sale.
At www.familygokarts.com we have been delivering family fun since 1990 and have developed an impressive list of thousands of satisfied customers throughout North America.
We want to help you find the right powersports vehicle for your specific situation and then make certain you enjoy it for years to come. With that in mind, we take customer satisfaction and technical support very seriously.
Of course, perhaps the best avenue for dealing with any technical issue with your unit is identifying a good local mechanic that can answer any of your questions or help you through any problem or concern.
If you are not able to locate a mechanic, we will be glad to help you.
To best serve you, we prefer good digital photos of the problem, the VIN number of your product and a written report of the issue. We will take the appropriate steps to solve your problem in accordance with the service agreement associated with your unit.
Stay calm, we are here to work with you. Remember, no one wants you to enjoy our services and your ATV or other powersports vehicle more than we do…so work with us and we will get a solution for you as soon as possible. Remember that you are our eyes, hands, ears and mouth while addressing your concerns. We are on the other end of the phone working for you.
A quick visit to our Technical Support Section at www.familygokarts.com can answer most questions in the least amount of time. We have assembly videos, startup videos, several troubling shooting guides and more.
If you still have questions, you can contact our tech team to open a support ticket. This will help us to assist you more effectively and quickly. Once we get this information, we will begin working on a resolution immediately.
If a solution has not been reached by this point, we will call and walk you through additional options.
As noted, good customer service and technical support is an important factor that makes a huge difference in identifying the right online powersports dealer for you. At www.familygokarts.com we have salespeople and technicians with extensive experience in meeting your needs all along the way. In short, we place a top priority on customer service and satisfaction.
To learn more about our inventory of AFFORDABLE powersports products and our commitment to our customers, give us a call at 800-250-5502 or 320-695-2899. We promise a Live Person will answer during regular business hours. Or check out our website at www.familygokarts.com to see our complete lineup and to view numerous informational videos.
We offer free shipping and convenient financing, plus an outstanding selection of parts. We have a 5 Star Customer Service rating and take pride in following the great Midwestern tradition of friendly and honest service.
We appreciate the many inquiries we have received recently from both long-term and prospective new customers. As always, we look forward to helping you find the right product to provide years of enjoyment for you and your family.
