Christmas inventory is arriving daily!

Order early for best selection and we'll defer the warranty till 12/19!

Not All Online Powersports Dealers Are The Same

There are a lot of good reasons for purchasing your powersports vehicle online and you probably already know some of the major ones.

Let’s review some of the great reasons for buying your ATV, UTV, GoKart, Scooter or Dirt Bike online and then we’ll follow up with some of the very real problems and concerns if you don’t choose a professional and reliable company.

*Convenience – You can study the details of your shopping alternatives on your own time and in the comfort of your own home or business. There are no “store hours” limitations, an important factor for those of us who have busy and irregular schedules. You can even shop in your pajamas if you want to! At times when health concerns are an issue, online shopping takes on a new dimension.

*Better Prices – E-commerce businesses do not have the overhead costs of brick-and-mortar establishments, leading to better values. Online businesses also realize that customers are looking at a vast array of pricing options and naturally are very competitive as a result. Potential customers can compare prices at physical stores, of course, but that can be time-consuming and frustrating. Depending on state and local laws, there also can be significant tax savings with online purchases. In short, online buying cuts out the “middleman” and the subsequent added costs.

*Variety – Most physical stores have limited floor space and, therefore, reduced choices. There also may be store policies affecting the availability of items. Online companies offer a wide array of products with varying features and prices. Comparing the multitude of choices can help the customer make an informed purchasing decision.

*Access to Reviews – Not sure you are up to buying a particular product? Check out a company’s reviews section to see the experiences of others who have made similar purchases. This can be educational in terms of helping make choices. 

*No Pressure Sales – We’ve all had the uncomfortable experience of dealing with an over-eager salesperson. This won’t happen in the more low-key world of online shopping and purchasing. No need to hide or run away when you see “Mr. (or Mrs.) Pushy coming toward you!

*Save Expenses – Traveling to a store (or stores) can be expensive in terms of both time and money. Shopping online eliminates fuel expense and other travel hassles or expenses.

These are all obvious and clear reasons for shopping online. Perhaps right at the top of the list of concerns, in the end, is the professionalism, experience and reliability of the online company. You want to do business with a company that has a solid track record and you can trust to help in your purchasing decision and will “stay with you” after the sale.

At FamilyGoKarts.com we are in full agreement that all those are great reasons for buying online, but in our years of experience we hear from customers who complain about the shortcomings of many powersports sites.

These include:

*No One Answers The Phone – This can be very frustrating to the customer who tries and tries to get though and eventually has to leave a message for a call that may or may not be returned. If they don’t answer their phone for a potential sale, just imagine how that will work if you have a problem later with your unit. At FamilyGoKarts.com, we promise that a Real Live Person will answer the phone during regular business hours.

*Lack Of Professionalism Or Even Understanding – How frustrating is it to try to gain information in a phone call when you just can’t understand the person on the other end? We may have a unique “Midwestern” way of speaking at times, but we are confident you can understand us easily on the phone. Our years of experience also have taught us how to be professional and helpful in dealing with your questions and concerns.

*Lack Of Knowledge – Looking to obtain the benefits of buying online will fail if you are dealing with a company that doesn’t have extensive knowledge of their products. There is a clear advantage of working with a company and its experienced representatives who understand the details of the products they are selling and have the technical knowledge to provide important information before and after the sale. Another important consideration is dealing with a company that has full understanding of how freight shipping works – needless to say, that is critical when you are relying on getting the product sent to you on time and in in good condition. The fact that FamilyGoKarts.com also provides FREE shipping insurance is a major plus, as well.

*Look For Reviews – Companies that have been in business for many years have a proven track record of satisfactory sales and service to thousands of customers. Look for online reviews to give you an idea of what to expect from a company. If there are no reviews, it may be because they are not being upfront about who they are.

*Quick Sale Strategy – Some companies are in business for the quick sale only. They are not in it for the long-term relationship. At FamilyGoKarts.com we have been delivering family fun since 1990 and do indeed want to develop positive and lasting relationships with our customers. Included in that effort is that we carry freight insurance at no charge to make sure you receive your new powersports vehicle in great condition for years of enjoyable use.

*Beware Of Gimmick Sales Strategies – Some companies emphasize “free” items (such as goggles and helmets) with the sale to try to disguise the fact they lack long-term service to the customer. We are not perfect, but we do pledge that we will try harder than anyone. Customer satisfaction is our top priority.

When you purchase from FamilyGoKarts.com you're buying from a company that's been in the business of providing quality products by catalog and internet directly to customers for 30 years. And that means we'll be here to answer your questions and provide customer service when you need it. In fact, we are proud winners of the 5-Star Customer Service Award.

We offer secure and private ordering, a 60-day money-back guarantee, free shipping, a clear return policy, available warranties, convenient financing, along with friendly service and parts assistance after the sale.

Check out our extensive inventory of all types of AFFORDABLE powersports vehicles on our website, FamilyGoKarts.com. Or give us a call at 800-250-5502 or 320-695-2899. 

Our product descriptions are extensive to insure you’re making the purchase that is appropriate for your needs and many of our models feature online videos by our staff that demonstrate and explain product details. While we haven’t won any Oscars yet, we think you’ll find our videos clear and helpful.

We also have a reviews section where you can look at the experiences of customers just like you. We trust that one day you can contribute as one of our thousands of satisfied customers.

Finally, we have a Christian commitment to make sure we treat all our customers transparently and fairly. We are in the business of helping make families happy through the safe and enjoyable use of our products. It is a commitment we have taken seriously since our beginning in 1990.

We look forward to helping you achieve your family’s outdoor recreation needs.