FamilyGoKarts.com takes great pride in providing excellent service after the sale.
We've been delivering family fun since 1990 and have thousands of satisfied customers enjoying our ATVs, GoKarts, Scooters and other recreational items.
"Our focus is your satisfaction" is the theme of our business, and our track record of almost 30 years of serving our customers is something for which we are proud.
Our website features informational material to help make your purchase go smoothly, but also provide lots of support after the sale.
In our Frequently Asked Questions segment you'll find answers to questions such as these:
Of course, we're only a phone call away to answer any questions you have about any of the products we sell. In fact, we've even been known to help people with products bought from other dealers that can't solve their problems!
Most technical support information, including assembly videos, startup videos, trouble shooting guides and more, can be located on the "Support" tab of the product page for each model. However, we also maintain a separate support library, and a quick visit to the Technical Support section of our website will answer most questions quickly.
If you still have questions, you can contact us by phone or submit a support request directly. This will generate a support ticket that helps us serve you more efficiently. As soon as we receive a ticket request, we can immediately begin working on a solution. Our support ticketing system allows for sharing photos, short videos and product manuals and guides as well as provides a written record of your specific support needs. This helps our on-staff mechanic keep track of your support issue in order to provide faster, more accurate help.
Our company also has access to a full parts inventory and can assist you in obtaining the correct items quickly and accurately.
When making an online purchase, you want to be certain that you are dealing with a reputable company with a solid track record for service after the sale. We have been around since the infancy of e-commerce and have developed great relationships with satisfied customers for many years.
We're ready to serve you. Call or click today!