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When looking for a company to trust in considering the purchase of a powersports vehicle, there are several important factors to keep in mind.
In short, not all online powersports companies are the same.
Most shoppers already know some of the benefits of buying online – wide selection, lower prices, the convenience of shopping at home (critical during the present health challenge), ability to comprehensively study product information and easy access to reviews by customers.
Of course, without a doubt a huge concern is the “track record” of the companies you are considering. How long have they been in business? Does their website contain accurate and important information? How well do they apparently address service after the sale? What do customers say about them?
In the case of the online purchase of ATVs, UTVs, GoKarts, Scooters and Dirt Bikes, one of the most important considerations is how the ordering and shipping process is handled.
At FamilyGoKarts.com, we pride ourselves on being highly experienced and conscientious in the sometimes complex and difficult world of product shipping. Our 30 years of shipping products have made us very focused on streamlining the process to make sure you are well served at all points along the way.
Our experienced sales staff and technicians go all out to make your purchase and the arrival of your product as seamless as possible. That is very important to us.
To show how prepared we are to go the “extra mile” to make you a satisfied customer, we provide FREE FREIGHT INSURANCE in the event your product arrives damaged or with any other problems caused through the shipping process. This is not generally offered in the online world and is an indication of our commitment to you.
While our freight insurance is outstanding, it does require proper inspection and documentation by the customer. Sometimes a shipping box or crate is dented or damaged, and that essentially is the purpose of the container – to protect the product. If your product container is damaged in any way, it is important to document that fact on the shipping invoice and you and the delivery person should sign it. That is also true if you identify any damage to your product – it must be documented on the invoice and signed by you and the driver.
We are very committed to your product arriving safely and in excellent condition. That’s why we provide free freight insurance – but we simply ask that you inspect and document to make certain the freight insurance does indeed cover any damages.
If you are in the market for a powersports vehicle for any age or product use, we invite you to take a look at our inventory at FamilyGoKarts.com. Or give us a call at 800-250-5502 or 320-695.2899. We promise a Live Person will always answer the phone during regular business hours.
Our website provides a lot of details about our various products and also features informational videos that you will find helpful in making your decisions. We also have an experienced staff ready to serve you all along the way.
At FamilyGoKarts.com we have been delivering family fun since 1990 and look forward to serving your family’s outdoor recreation needs. We have a complete line of parts, available warranties and convenient financing.
Our company has received the 5-Star Customer Service rating and takes great pride in following the great Midwest tradition of friendly and honest service.
We also have a reviews section where you can look at the experiences of customers just like you. We trust that one day you can contribute your comments as one of our thousands of satisfied customers.