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If you are in the market for a powersports vehicle -- such as an ATV, UTV, dirt bike, scooter or go-kart – you may be concerned about how reliable customer support will be after the sale.
To begin, an important question is – why would I purchase online in the first place?
Here are a few key reasons:
*Convenience – You can study the details of your shopping alternatives on your own time and in the comfort of your own home or business. There are no “store hours” limitations, an important factor for those of us who have busy and irregular schedules. You can even shop in your pajamas if you want to!
*Better Prices – Ecommerce businesses do not have the overhead costs of brick-and-mortar establishments, leading to better values. Online businesses also realize that customers are looking at a vast array of pricing options and naturally are very competitive as a result. Potential customers can compare prices at physical stores, of course, but that can be time-consuming and frustrating. Depending on state and local laws, there also can be significant tax savings with online purchases.
*Variety – Most physical stores have limited floor space and, therefore, reduced choices. There also may be store policies affecting the availability of items. Online companies offer a wide array of products with varying features and prices. Comparing the multitude of choices can help the customer make an informed purchasing decision.
*Access to Reviews – Not sure you are up to buying a particular product? Check out a company’s reviews section to see the experiences of others who have made similar purchases. This can be educational in terms of helping make choices.
*No Pressure Sales – We’ve all had the uncomfortable experience of dealing with an over-eager salesperson. This won’t happen in the more low-key world of online shopping and purchasing. No need to hide or run away when you see “Mr. (or Mrs.) Pushy coming toward you!
*Save Expenses – Traveling to a store (or stores) can be expensive in terms of both time and money. Shopping online eliminates fuel expense and other travel hassles or expenses.
After considering all these key advantages, many buyers may then turn to the understandable concern of service and support after the sale.
It is important to choose an online company with a solid track record of experience and documented satisfaction from customers over a long period of years.
At FamilyGoKarts.com we have been delivering family fun since 1990. Customer service is our top priority. In short – we will treat you as we want to be treated.
Our website contains lots of information and specifications, as well as numerous helpful videos, concerning our complete line of very affordable powersports vehicles.
We also have a customer support section that answers frequently asked questions. It also provides a link to a customer support form that can be submitted by email. It is important to have a written record of support concerns so that each request can be handled in an organized and effective way.
All of this information is available on our website, FamilyGoKarts.com. We also can be reached by telephone at 800-255-5502. Remember that your calls during business hours will always be answered by a Live Person!
FamilyGoKarts.com offers a full line of parts, free shipping and available financing. We also provide free freight insurance to make sure your vehicle arrives in tip-top shape. Our goal is to help you achieve your family outdoor recreation goals and to provide professional and customer-friendly support after the sale.