TAOTAO USA INC.
ATTENTION ALL DEALERS & CONSUMERS:
Important Warranty Information.
Please fill out
and mail the
Consumer Motor Vehicle Delivery Preparation & Inspection Form
which was provided with your motor vehicle, along with your original dated receipt to register your product for warranty.
If your product is not registered it will not be covered by our warranty under any circumstances.
Please be sure to fill out this form completely and to include a copy of your original
dated receipt when you
mail the form to Taotao USA, Inc. Once you complete the form please mail the form to:
TAOTAO USA
2425 Camp St.
Carrollton
,
TX. 75006
Please also make sure to keep a photocopy for your records and fax a copy to your dealer at 320-205-3095.
Taotao USA, Inc.
Limited Motorized Vehicle Warranty.
Limited Warranty:
6 months warranty for internal engine parts of
on-the-road vehicles, 3 months warranty for internal engine parts of the
off-road vehicles, and 30 days limited manufacturer's warranty for all other
parts. In no event will Taotao USA, Inc. be liable for shipping damages,
missing or loss by shipping or trucking company, lost revenue, lost wages, lost
savings, or any other incidental or consequential damages arising from
purchase, use or inability to use the product. Taotao USA, Inc. is not
responsible for any damages arising from misuse, natural or personal disasters,
or any repair or modifications not done by Taotao USA, Inc.
Dealers and
distributors are responsible for shipping charges incurred from shipping replacement parts to your customer under
warranty. Warranty does not cover shipping damages, misuse, abuse, or
other reasons except for manufacturer's defect.
All warranty claims must be handled by the dealer where you purchased your products.
If you can not reach your dealer you will need to furnish a copy of your
original invoice which must show our model number and VIN number on the invoice
before we can warranty your product.
PARTS ONLY FOR ALL PRODUCTS
THIS LIMITED WARRANTY COVERS THE FOLLOWING PARTS ONLY:
Engine long block assembly, including all internal lubricated parts, i.e.
Rings, pistons, pins, crankshaft and, main bearings, the connecting rods, and
rod bearings, camshaft bearings, timing chain gears, rocker arms, valve
springs, valve guides, valve seats, valve push rods, valve lifters, and oil
pump. Additionally, the engine head(s), engine block and cylinder barrels will
be covered if they are solely as a result of the mechanical failure of one or
more of the internal lubricated components specified above. The Cooling system
must be in good working order including cooling fans. Accessory items,
including but not limited to electrical components of all types (distributor,
alternator and all sensors and electrical control devices), fuel systems,
gaskets, seals, filters, mounts linkage and fluids are not covered by this agreement.
TRANSFER
CASE: All internal lubricated parts contained within the transfer case.
The transfer case itself will be covered if damage
solely as a result of the mechanical failure of one or more of the internal
lubricated components contained within the transfer case. Accessory items,
including but not limited to, U-joints, electrical components, linkage, seals,
gaskets, mounts or fluids are not covered by this Agreement.
DIFFERENTIAL: All internal lubricated
parts contained within the drive axle housing case. The drive axle housing
itself if damaged solely as a result of the mechanical failure of one or more
or the internal lubricated components contained the drive axle housing.
Accessory items, including but not limited to, backing plates, all brake system
components, cables, controls, linkage, vents, pumps, U-joints, electrical
controls, mounts, seals, gaskets, and fluids are not covered by this Agreement.
TRANSMISSION (Automatic or
Standard): All internal lubricated parts contained within the transmission
case. The transmission case itself if damaged solely as a result of mechanical
failure of one or more of the internal lubricated components contained within
the transmission case. The Complete hydraulic system must be flushed including
integral transfer case, oil cooler, lines, and new filter(s) installed
Accessory items, including but not limited to, modulators, governors,
electrical controls, linkage, mounts, seals, gaskets, and fluids are not
covered by this agreement.
COVERAGE AND LIMITATIONS: You must have a professional
mechanic (any small engine repair shop, motorcycle shop, or local auto
repair shop) or an authorized Taotao USA, Inc. dealer assemble your new
motorized vehicle and do the prep work to assure your is in good working
condition. You will need to provide proof of this when filing a warranty claim,
so keep your receipts. Subject to the limitations stated in this agreement, Taotao
USA, Inc. agrees (at its sole discretion
and election) to replace a covered component if the covered component fails as
a result of one or more of the internal lubricated parts within the component
stated warranty period from the date of purchase, while the component is being
used under the conditions and in the manner specified by its original
manufacturer.
The
following items are not covered under any circumstance.
Tires, rims, body panels, fuses, forks, shocks, gaskets, light bulbs, seats, CV
Boots, oil filter, air filter, fuel filter, filters, clutch wear parts, cables,
drive belt, chain, spark plug, any part made from rubber, belts, brake linings
and/or pads, batteries, sprockets, external springs, clips, nuts, bolts,
fasteners, frame.
THIS AGREEMENT
AND LIMITED WARRANTY IS VOID IF ANY OF THE FOLLOWING IS TRUE:
• THE CUSTOMER DOES NOT USE A PROFESSIONAL MECHANIC (SMALL ENGINE REPAIR SHOP,
MOTORCYCLE SHOP, OR AUTO REPAIR SHOP) OR AN AUTHORIZED TAOTAO USA DEALER TO
ASSEMBLE AND PREP THE PRODUCT PRIOR TO OPERATION, INCLUDING FRESH OIL BEFORE
USE. Proof of this is required for
warranty claims.
• THE DAMAGE TO THE COMPONENT IS CAUSED BY AN ACCIDENT.
• THE CUSTOMER FAILS TO FOLLOW THE MINIMUM MAINTENANCE AND BREAK-IN
REQUIREMENTS SUGGESTED BY THE MANUFACTURER.AND FAILS TO PROVIDE PROPER SERVICE
DOCUMENTS.
• THE DAMAGE TO THE PRODUCT IS CAUSED DURING SHIPPING.
• PRODUCT IS USED IN A MANNER WHICH IT WAS NOT DESIGNED FOR.
• THE PRODUCT IS MODIFIED IN ANYWAY.
• THE PRODUCT IS USED IN RENTAL BUSINESS.
TOWING
CHARGES: All towing and/or shipping charges incurred are the
responsibility of the customer.
REPAIRED COMPONENTS: If the components are repaired under the terms
of this agreement, they will be repaired or replaced with component parts of
like kind and quality.
LABOR TO REPAIR OR
REPLACE PARTS: TAOTAO USA, INC. does not pay or reimburse any
labor cost under any circumstances.
S&H Charges and WHO pays:
IN
WARRANTY: If your product is still under warranty you may return any part
for exchange, at your expense, to our Dallas,
Texas Distribution center. We
will pay return shipping to you unless it is determined your part was abused or
damaged other than manufacturers defect. Your dealer may handle the parts exchange
for you at no expense to you however the option to do so is that of the dealers
and we have no control of a dealers in house parts exchange policies.
Out of
warranty: Customer/Dealer is to pay for parts, all S&H, and all labor
charges.
In all cases you must send us the part that needs to be replaced.
Failure to do so may result in your getting the wrong part. We are not
responsible for wrong parts sent if we do not have your part to exchange and
verify correct part numbers.
SHIPPING
POLICY: The following is our shipping policy.
• All shipping related fees must be prepaid in full. Unless the customer is
using Freight collect or has arranged their own
freight.
• TAOTAO USA, Inc. cannot guarantee delivery schedule.
• TAOTAO USA, Inc. is not responsible for shipping delays.
• TAOTAO USA, Inc. is not responsible for damages occurred during shipping.
• TAOTAO USA, Inc. is not responsible for any extra cost incurred by the
customer after the part has been shipped.
• TAOTAO USA, Inc. is
not responsible for return shipping costs and these costs must be included with
the initial part order. If shipping funds are not included the part will not be
shipped.
• TAOTAO USA, Inc. is
not responsible for any cancellation incurred cost. All incurred cost due to
cancellation must be paid in full and is not refundable. (Example: If product
or part has left the warehouse and the order is cancelled. The shipping company
will charge freight whenever the product leaves our warehouse.)
Why do you need my part? We need your part for several reasons.
We need to verify your
replacement part is the correct one to send to you.
We require the part back
so we may monitor defective parts and notify the correct manufacturer or
potential future problems or recalls.
We need to verify that
your part is in fact defective. Many times we receive parts that are not
defective at all.
LIMITED WARRANTY
TRANSFERABILITY: THIS WARRANTY IS NOT TRANSFERABLE.
NO IMPLIED WARRANTIES OR AGREEMENTS:
THERE ARE NO AGREEMENTS OR WARRANTIES, EXPRESSED OR IMPLIED INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN
THOSE STATED IN THIS AGREEMENT. TAOTAO USA, Inc. SHALL NOT BE RESPONSIBLE FOR THE PAYMENT OF
DAMAGES, OTHER THAN THE SUMS SPECIFIED IN THIS AGREEMENT AND LIMITED WARRANTY,
FOR INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGE ARISING FROM INJURY, LOSS OF
USE, LOSS OF TIME, RENTAL VEHICLES, PROFITS, OR INCOME TO THE CUSTOMER AS A
RESULT OF A FAILURE OF ANY COMPONENT OR PART.
NO
OTHER AGREEMENT: There are no other agreements between
the parties with regards to the components purchased except as stated in this
agreement & limited warranty.
REPLACEMENT PART: TAOTAO USA, Inc. reserves the right to inspect the defective
part before replacing it. In some cases, TAOTAO USA, Inc. will require the
customer to send in the defective part for inspection before exchange can be
made. The inspection process might take from 2-4 business days after its arrival
to the designated inspection office. TAOTAO USA, Inc. will decide if the
part in question is defective or otherwise. TAOTAO USA, Inc. does
not reimburse shipping fee.
It
is the responsibility of the buyer, dealer and distributor and/or end user, and
not TAOTAO USA, Inc., to ascertain, and obey, all applicable local, state,
federal and international laws in regard to the possession, and use, of any
item purchased from TAOTAO USA, Inc... All equipment is sold subject to public
law 90-351, title III, U.S.D., Section 2511, and any local, state or federal
ordinances or international law. Dealers and end users must consult their
local, state & country laws before ordering or purchasing products made or
distributed by TAOTAO USA, Inc. Dealer/Distributor agrees that absolutely no
sales of any of our motorized products will be to minors. By placing an order,
the buyer represents that the products ordered will be used in a lawful manner
and that he/she is of legal age. TAOTAO USA, Inc. will not be held liable for
the misuse of any product purchased from us or any of our distributors &
dealers.
Purchaser hereby agree to release and forever discharge TAOTAO USA, Inc. and
their agents, servants, employees, officers, directors, trustees and all other
persons or entities acting on their behalf, from any and all claims, actions,
damages, liability, costs or expenses and attorney fees which are related to,
arise out of, or are in any way connected to the participation or use of the
equipment or property supplied by TAOTAO USA, Inc. or my presence upon the
premises, whether or not such claims, actions, damages, liability, costs or
expenses are caused by the negligence of the seller or the manufacturer or
distributor. By this Agreement, it is my intention to surrender and waive any
rights to sue or exercise any legal right to seek damages from TAOTAO USA, Inc.
and their agents, servants, employees, officers, directors, trustees and all
other persons or entities acting on their behalf.
Purchaser hereby certifies that He/She is over 18 years of age.
Purchaser has carefully read the foregoing and acknowledges that purchaser
understands and agrees to all of the above terms and conditions. Purchaser has
had the opportunity to ask any and all questions regarding this agreement and
the effect of the same. Purchaser is aware that by ordering and sending
payments for any item(s), purchaser assumes all risks and waives and releases
certain substantial rights that purchaser may have or posses. Purchaser there
for releases all liability and waives any and all rights purchaser may have in
regards to purchases made of product directly or indirectly from TAOTAO USA,
Inc.
This Agreement shall be effective and binding upon my heirs, agents, personal
representatives and assignees. All parts sent in for
exchange should be sent to:
TAOTAO USA , INC. 2425
CAMP ST #100, CARROLLTON, TX 75006
REV. 10 (9-16-2009)
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