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Our Family of Sites

Why Buy From Us?

You want top quality at the best price? We invite you to shop around! Consider these points when checking out the competition...
- Are they BBB rated?
  We're BBB accredited & rated A+!
- Are they qualified?
  We have over 19 years experience!
- Do they offer service?
  We provide service & parts after the sale!
- Do they sell quality?
  We offer name brand Karts & ATVs at wholesale prices!

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Contact Us

We love to hear from our customers and welcome your questions and comments. For fastest response time, use our convenient form to submit your request and we'll get back to you immediately!

Send correspondence to:

B.W. Incorporated
316 W. Broadway / Box 150
Browns Valley, MN 56219

Or call us at:

Toll Free . . . 800-950-2210
Local . . . . . . 320-695-2899
Fax . . . . . . . 320-205-3095

Contact Form

Type of Request

Customer Details

*First Name: *Last Name: Address: City: State: Postal Code: *Email: *Phone: *Phone Type: Best Time to Reach You:

For Technical Support Requests

Thank you for contacting us regarding your tech support. Please take a moment to fill out this form completely so that we can execute your needs in a timely manner. Please describe as accurately as you are able, what you tech needs are. We will be submitting it to our mechanic for a possible diagnose.

Please take a moment to read your warranty listed on the website on your unit's specs page.

PHONE SUPPORT: Diagnosing issues by phone takes patience. You will need to be the hands and eyes for our tech support to help you diagnose any issues.

WARRANTY: Remember that if this is a warranty issue, the warranty is covered by the manufacturer and not through B.W. Inc, (Familygokarts.com) but as your dealer, we will do everything we can to help you resolve your needs quickly. We need your input, patience, and cooperation to help you quickly and efficiently. Please note that in most all cases, we need digital pictures of the issue to help diagnose concerns.

We look forward to working with you!
Familygokarts.com Team

Order Details **Order Number: **Model Number: Engine VIN #: Frame VIN #: Tracking #: Date Shipment Received:

Digital Pictures

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For Multiple Digital Pictures

If you need to attach more than one digital image, you can use a utility like WinZip to "package" your images into one file and attach it here (click the Browse button to find your image file). Or you can send additional images via email to . The maximum size file you can upload is 10MB. Valid file types you can attach are JPG, GIF, TIF, BMP(bitmap), PNG, and ZIP.

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