Contact Us

We love to hear from our customers and welcome your questions and comments. For fastest response time, use our convenient form to submit your request and we'll get back to you immediately!

Send correspondence to:

FamilyGoKarts.com
316 W. Broadway, Suite C
Browns Valley, MN 56219

Or call us at:

Toll Free . . . 1-800-250-5502
Local . . . . . . 320-695-2899

Contact Form
Type of Request
Customer Details

For Technical Support requests, please visit our dedicated Support Site.

Please take a moment to read the warranty listed on the product page for your model.

WARRANTY: Remember, if this is a warranty issue, the warranty is covered by the manufacturer and not through B.W. Inc, (Familygokarts.com). However, as your dealer, we will do everything we can to help resolve your needs quickly. We need your input, patience and cooperation to help you quickly and efficiently. Please note in most all cases, we need digital pictures of the issue to help diagnose concerns.

We look forward to working with you!

Order Details
Subject
Comments / Questions
Digital Pictures

For Multiple Digital Pictures

If you need to attach more than one digital image, you can use a utility like WinZip to "package" your images into one file and attach it here (click the Browse button to find your image file).

Or you can send additional images via email to . The maximum size file you can upload is 10MB. Valid file types you can attach are JPG, GIF, TIF, BMP(bitmap), PNG, and ZIP.

Security Image Please enter the code you see in the image

Please enter the security code you see in the image.


* Indicates required field
** Indicates required field for Order Tracking requests